Privacy Policy
Last updated: October 25, 2026
1. Who we are
This policy explains what personal data we collect on the Sites and in the TrendMoney Online program, why, who we share it with and what rights you have.
1.1. The controller of the data is TRENDMONEY ONLINE LLC, a Delaware limited liability company at 8 The Green, Ste B, Dover, DE 19901, United States (the “Company,” “we,” “us”).
1.2. Contact for privacy questions: [email protected]. Address: TRENDMONEY ONLINE LLC, 8 The Green, Ste B, Dover, DE 19901, United States.
2. Who this policy applies to
2.1. This policy applies to the Sites (trendmoney.online and the other websites and landing pages of TRENDMONEY ONLINE LLC that link to these documents) and to the TrendMoney Online program. We direct the Sites and the Program to the United States and Canada, except the province of Quebec. The Sites are not intended for residents of the European Economic Area, the United Kingdom or the province of Quebec.
2.2. The Sites and the Program are for people over 18. We do not knowingly collect children’s data. If you believe that a child has given us data, write to us and we will delete it.
3. What data we collect
3.1. We collect the following data:
| Category | Examples | Source |
|---|---|---|
| Contacts and identifiers | name, email, phone number, state or province, country, billing address | you |
| Application and call data | answers in the questionnaire, goals, experience, occupation, available time, content of conversations | you |
| Order data | what was bought, amount, date, payment status, last 4 digits of the card, financing status. Full card data is handled by the payment provider, and we do not store it | you, payment and financing providers |
| Learning and Platform data | login, time and IP address of logins, lessons viewed, submitted homework and reports, correspondence with the Coach, log of use of the Tool Package | automatically, you |
| Correspondence | emails, chats, text messages, call recordings | you, us |
| Messaging choices | your consents to text messages and your opt-outs, with the date and time | you, automatically |
| Device and analytics data | IP address, browser, device, pages, source of the visit, campaign tags, events on the Sites, cookie identifiers | automatically |
3.2. We do not intentionally ask for data about health, biometrics, race, religion or other sensitive categories. Please do not send them to us.
3.3. We also receive data about you from payment and financing providers (purchases, refunds, disputes, financing status) and from advertising platforms (which ad you came from).
4. Why we use data
- to provide the Program and the Tool Package, open access and keep your account;
- to accept payment, arrange financing and process refunds;
- to answer requests and provide support, including sessions with the Coach;
- to prevent fraud and protect the Company from payment disputes, including by using Platform logs;
- to send messages about your order, access and changes to terms, and, with your consent, marketing emails;
- to analyze how the Sites and advertising work and to improve the Program;
- to comply with the law and protect our rights.
5. Who we share data with
5.1. We may share data with:
- payment providers and banks;
- financing and installment providers, if you chose such payment;
- service providers: learning platform, CRM, email and text messaging, analytics, hosting, support;
- affiliated companies of the Company that provide the Tool Package tools (TrendMoney AI, TrendMoney Uniq, partner tools), to the extent needed for them to work;
- advertising platforms: events and identifiers to measure advertising and show advertising;
- lawyers, auditors and advisers, and government authorities when the law requires it;
- a buyer of the business or part of it in a reorganization.
5.2. We do not sell personal data for money.
5.3. Mobile information. We do not share mobile phone numbers, text message opt-in data or text message consent with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that help us deliver messages and support, such as our messaging provider, and only for that purpose. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Targeted advertising: “sale” and “sharing” of data
6.1. Advertising cookies and pixels pass data to advertising platforms. Under the laws of some states (including California) this may count as a “sale” or “sharing” of data for targeted advertising. You can opt out: click “Do Not Sell or Share My Personal Information” at the bottom of the Site or turn off advertising cookies in the cookie settings.
6.2. We treat the Global Privacy Control (GPC) signal from your browser as an opt-out of the sale and sharing of data.
7. How long we keep data
7.1. We keep data for the following periods:
| Data | Period |
|---|---|
| Orders, payments, documents for tax and accounting | 7 years |
| Learning data, Platform logs, correspondence | for the period of access to the Program and 24 months after it ends |
| Call recordings | 24 months |
| Marketing contacts | until you unsubscribe or withdraw consent |
| Cookie data | under the Cookie Policy |
7.2. We may keep data longer if the law requires it or a dispute is pending.
8. Security
8.1. We apply reasonable technical and organizational measures to protect data: access restriction, encryption in transit and control of providers. No method of transmission or storage guarantees absolute security.
9. Your rights
United States
9.1. Depending on your state (including California), you may: find out what data we collect and how we use it; get a copy of the data; correct inaccurate data; delete data; opt out of the sale and sharing of data and of targeted advertising; and not be discriminated against for using these rights. We may refuse a request if the law allows an exception, and we will explain why.
9.2. To use your rights, write to [email protected]. We will verify your identity and reply within 45 days. The period may be extended by another 45 days if you are told about it. A request may be made through an authorized representative.
Canada
9.3. You may get access to your personal data, ask for correction, withdraw consent to processing (subject to legal and contractual limits) and make a complaint. We reply to requests within 30 days. You may also contact the Office of the Privacy Commissioner of Canada or the authority of your province.
Refusal of a request and complaints
9.4. If we refused your request, you can appeal by replying to our letter. If you disagree with the result, you may complain to the attorney general of your state, to the data protection authority of your province or to the Office of the Privacy Commissioner of Canada.
9.5. California residents may once a year, free of charge, ask for information about the data we passed to third parties for their direct marketing (Civil Code section 1798.83).
10. Marketing messages
10.1. We send marketing emails only with your consent. You can unsubscribe using the link in the email. Opting out of marketing does not stop messages about your order and access. Text messages are governed by our SMS Terms.
11. Call recordings
11.1. Calls with the Company’s representatives may be recorded for quality control, staff training and protection against disputes. We tell you about recording at the start of the call.
12. Transfers outside your country
12.1. We process data in the United States, and our providers process it in the United States and other countries. If you live in Canada, your data will be stored and processed in the United States and may be accessible to US authorities under US law.
13. Do Not Track
13.1. We do not respond to the Do Not Track signal, but we respect Global Privacy Control (Article 6).
14. Changes
14.1. We may change this policy. The new version is published on this page with a date. We will tell you about material changes by email or on the Sites.
15. Contact
15.1. [email protected], TRENDMONEY ONLINE LLC, 8 The Green, Ste B, Dover, DE 19901, United States.